1. What kind of tea do you offer?
We focus on Chinese loose leaf tea, selected for origin, traditional processing, and natural flavor rather than blends or flavored teas.
2. Are your teas flavored or scented?
No. Our teas contain only pure tea leaves, with no added flavorings, fragrances, or artificial enhancement.
3. Where are your teas grown and processed?
Our teas come from established tea-growing regions in China, including Yunnan, the Wuyi Mountains, and Tongmu, and are processed at origin.
4. Are your teas suitable for beginners?
Yes. While some teas are complex, we provide clear guidance to help beginners enjoy them with confidence.
5. Do I need special teaware to enjoy your tea?
No. Traditional teaware can enhance the experience, but simple tools like a teapot or infuser work well.
6. Why do some teas cost more than others?
Price differences reflect factors such as origin, leaf material, harvest timing, and the level of hand processing involved.
7. How should I store loose leaf tea?
Store tea in a cool, dry place away from light, air, and strong odors to preserve freshness and aroma.
8. Do your teas contain caffeine?
Yes. All true tea contains caffeine, though levels vary by tea type, leaf material, and brewing method.
9. How long does shipping usually take?
Shipping times vary by destination. Estimated delivery times are listed on our Shipping & Delivery page.
10. Do you ship internationally?
Yes. We ship to selected countries worldwide. Available destinations and details are listed on our Shipping & Delivery page.